Pinnacle has now mailed the 2020 W2’s to the last home address in our systems. If you have not received your W2 in the mail, give it a few extra days because of expected delays from USPS. It’s also possible that you moved and your W2 went to your old address, so that will take a week or two for forwarding by USPS.
Have you tried printing your own W2 online? Pinnacle has the DNet online portal which is easy to use and shows your current address and other information. You can print W2’s or pay stubs there.